Medica Service Center for Employers and Brokers
Monday/Tuesday/Wednesday/Friday: 8 a.m. to 5 p.m.
Thursday: 9 a.m. to 5 p.m.
- General questions: 952-992-2200 or 1-800-936-6880
- My Plan by Medica questions: 1-855-2MY-PLAN
Email: Service Center
The Medica Service Center provides immediate telephone support from senior-level service representatives who can assist with questions regarding:
- Claims, billing, enrollment and benefits
- Pre-existing conditions
- Individual plans
- Adding or deleting members
- Requests for materials
View Medica Service Center flier.