Hours

Monday/Tuesday/Thursday/Friday: 8 a.m. to 5 p.m.
Wednesday: 9 a.m. to 5 p.m.

Contact Information

Phone:

• General questions: 952-992-2200 or 1-800-936-6880
• My Plan by Medica questions: 1-855-2MY-PLAN

Fax: 952-992-3199

Email: Service Center

The Medica Service Center provides immediate telephone support from senior-level service representatives who can assist with questions regarding:

• Claims, billing, enrollment and benefits
• Pre-existing conditions
• Individual plans
• Adding or deleting members
• Requests for materials