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Administrative Guides

Our Administrative Guides are a complete resource designed to help you administer your organization's Medica health plan on behalf of your employees. The Guide provides you with easy-to-digest information about:
  • Administrator basics
  • Enrollment procedures
  • Billing procedures for fully insured plans
  • Contract and billing information for self-insured plans
  • Online Employer eServices
  • Communications support
  • Total health management resources
  • Employee quick reference guide
  • Health plan buzzwords
It also clearly identifies who to contact when you have questions -- online and via telephone.

View the Guides:

Fully Insured Administrative Guide
Self-Insured Administrative Guide
Medica Direct Administrative Guide


Additional Resources

Find a Doctor Quick Start Guide: The Quick Start Guide provides an easy-to-follow set of instructions to using our Find a Doctor search tool. If you or your employees are looking for tips to help speed up your search, this will help you locate a provider or pharmacy quickly.